Coffee with Cliff: How to Create a Best-in-Class Procedure Document
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What You’ll Learn:
1. How to structure a professional, repeatable procedure
2. Write in a way that’s simple, clear, and actionable
3. Align your SOPs with budget and performance goals
4. Preserve knowledge as staff retire or move on
ENROLL NOWMeet Your Instructor
Cliff Mahto – The Mentor Doctor
With 25+ years in the Financial Services Industry and a doctorate focused on knowledge loss, Cliff created The Mentor Doctor to help organizations retain critical know-how.
He’s spoken at U.S. industry events and appeared on Chinese television, helping professionals worldwide transfer knowledge that truly matters.
